We would like to say a big Welcome to Suite B! Especially if you’ve chosen us for your hair and skincare needs. To ensure you have a relaxing and enjoyable first visit, we’ve put together this handy guide.
1. Booking Your Service (No Walk-Ins, Please!)
At Suite B, we prioritize providing personalized attention to each and every client. To achieve this, we operate on an appointment-only basis. This means we don’t accept walk-ins.
- Book in Advance: To secure your preferred date and time, please book your service in advance. You can do this by calling us directly or sending us a direct message (DM) through our social media channels.
- Not Sure What to Book? If you’re unsure which service is right for you, don’t hesitate to reach out! Our friendly team is here to guide you. We can discuss your hair and skin concerns and recommend the best treatments to achieve your desired results.
2. Arrive Early (5-10 Minutes Before Your Appointment)
We recommend arriving 5-10 minutes before your scheduled appointment time. This allows you to:
- Settle in and relax.
- Complete any necessary paperwork.
- Have a brief consultation with your service provider.
- It also helps us to keep our schedule on time, for you and our other clients.
3. Ask Questions!
Your service is more than just a treatment; it’s an opportunity to learn and improve your hair and skincare routine.
- Don’t Be Shy: Feel free to ask as many questions as you have during your service. Our service providers are passionate about educating our clients and are always happy to share their expertise.
- Hair and Skin Care Education: We’re committed to providing you with valuable haircare and skincare education, so you can maintain your results at home.
4. Explore Our Home Care Products
We offer a curated selection of high-quality home care products designed to help you achieve and maintain your hair and skin goals.
- Ask for Recommendations: Don’t hesitate to ask your service provider for product recommendations tailored to your specific needs.
- Extend Your Results: Our home care products can help extend the benefits of your in-salon treatments and keep your hair and skin looking its best between visits.
5. Share Your Experience!
We love hearing from our clients!
- Write a Review: If you enjoyed your service, please consider writing a review and sharing your experience on social media.
- Tag Us: We’ll happily reshare your posts on our pages!
- Your positive feedback is greatly appreciated.
6. We Value Your Feedback
We’re always striving to improve our services.
- Let Us Know: If there’s anything we can do better, please don’t hesitate to let us know. Your feedback is invaluable in helping us provide the best possible experience for1 our clients.
- We want to make sure every visit is the best it can be.
We look forward to welcoming you to Suite B!